PRIVACY POLICY Effective Date: January 12, 2025
Last Updated: January 12, 2025
Welcome to Fixit(developer account Serdar Ali Tarakci) (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use the Fixit mobile application (the “App”) and our related services (the “Service”). By using our App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
While using our Service, we may collect certain personally identifiable information (“Personal Information”) to provide and improve the Service. This may include:
- Email address
- Contact details provided voluntarily
1.2 Account Deletion
We respect your right to delete your account and personal data. To make this process simple and clear, we have implemented an easy-to-use option within the App:
- Navigate to the Profile section of the App.
- Under the Account tab, you will find a red button labeled “Delete Account.”
- By selecting this option, your account and all associated data will be permanently deleted from our systems.
If you encounter any issues with this process, please contact us at support@smware.cc for assistance.
2. Location Data
2.1 Automatic Location Detection
To provide you with location-based features and services (e.g., connecting you with service providers in your area), the App may request access to your location. This data is processed locally on your device and is not stored on our servers or shared with third parties.
2.2 Changing Location Settings
You can disable or modify location permissions at any time through your device settings. However, doing so may limit the functionality of the App.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve the App and its features
- To connect you with relevant service providers
- To respond to customer support requests
- To analyze and understand user behavior to enhance the App’s functionality
We will not sell, rent, or disclose your Personal Information to third parties for marketing purposes.
4. GDPR Compliance
4.1 Your Rights
Under the General Data Protection Regulation (GDPR), users within the European Economic Area (EEA) have the following rights:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You can request corrections to inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data.
- Right to Restrict Processing: You can request that we limit how we process your data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
4.2 Exercising Your Rights
To exercise any of these rights, please contact us at support@smware.cc. We aim to respond to all requests within 30 days.
5. Security
We prioritize the security of your data and implement industry-standard measures to protect it. However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We do not use cookies or tracking technologies that collect your personal data.
7. Service Providers
We may employ third-party companies and individuals to facilitate the App, perform Service-related tasks, or analyze how our Service is used. These third parties are contractually obligated to handle your data responsibly and only for the purposes outlined in this Privacy Policy.
8. Children’s Privacy
Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 18, we will delete it promptly. Parents or guardians who believe their child has provided personal information may contact us to request its deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted within the App and on our website, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy regularly for any updates.
10. Contact Us
If you have questions, concerns, or feedback about this Privacy Policy or the App, please contact us:
Email: support@smware.cc